Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SANDJEST

Personal Information

We collect personal information to improve our products and services. The types of information we collect include:

Information You Provide: Any details you enter on our website, including when making a purchase. Some information is optional, but without it, certain services may not be available.
Automatic Information: Data collected automatically when you interact with our website, including browsing behavior, content engagement, and device/browser details. We use cookies and other tracking tools to enhance user experience.
Information from Third Parties: We may receive updated shipping addresses and delivery details from carriers to correct records and improve future deliveries.

We use your personal information to operate and improve our services, including:

Processing Orders: Managing purchases, payments, shipping, and customer communication.
Improving Website Experience: Fixing errors, analyzing performance, and enhancing usability.
Personalized Recommendations: Offering products and features based on your preferences.
Legal Compliance: Ensuring we meet regulatory requirements, including identity verification when necessary.
Customer Support: Communicating with you via phone, email, or chat for assistance.
Marketing & Advertising: Displaying relevant promotions, but we do not use personally identifiable information for targeted ads.
Fraud Prevention & Security: Protecting against fraud and assessing credit risks to safeguard customer data.

We use cookies and similar tools to recognize devices, personalize content, and enhance security.

We do not sell customer data. However, we may share information in specific cases:

Third-Party Service Providers: Trusted partners handling order fulfillment, payments, delivery, marketing, and customer service.
Business Transfers: If SANDJEST is sold or merged, customer data may be part of the transferred assets while maintaining previous privacy commitments.
Legal & Security Requirements: Sharing information to comply with laws, enforce terms, prevent fraud, or protect user safety.
Customer Notifications: If information is shared beyond these cases, we will notify you and provide an opt-out option.

We prioritize data security through:

Encryption & Secure Protocols: Protecting personal details during transmission.
PCI DSS Compliance: Ensuring secure handling of payment information.
Strict Safeguards: Physical, electronic, and procedural measures to prevent unauthorized access.
Identity Verification: Occasional requests for proof of identity before sharing sensitive information.

If you have any questions as to how we collect and use your personal information, please contact us

Email: support@sandjest.com